Community Voices


LADOT and community-based organizations heard from Angelenos across the City about transportation priorities, challenges, and the trips that are the hardest to make.

How Community Input Shapes the Plan

1.Guiding Principles

Confirms what matters most when the City makes transportation decisions.

2. Project Types

Points to street improvements like safer crossings, sidewalk repairs, bus lanes, bike lanes, shade, and lighting.

3. Prioritization

Helps the City compare projects based on safety, connectivity, equity, and mobility benefits.

4. 5-Year Plan + 20-Year Strategy

Guides what can move forward sooner and what should be planned for later.

5. Program, Policy,
and Process

Highlights needs beyond construction, like maintenance, operations, partnerships, and funding

Engagement Goals

groups

Gather broad public input on long-term transportation needs, barriers, priorities, and values.

campaign

Help Angelenos understand how transportation investments are planned, funded, and delivered.

priority_high

Prioritize input from communities facing the greatest transportation burdens.

diversity_3

Collect feedback from a diversity of voices across age, race and ethnicity, gender, ability, income, and travel mode.

hub

Connect community participation to MAP recommendations, investment priorities, and future implementation.

handshake

Build trust and transparency between the City and Angelenos.

Engagement by the Numbers

LADOT and community-based organizations conducted engagement for the Mobility Action Plan during Winter 2025-2026 to understand transportation priorities, challenges, and mobility needs across Los Angeles

2,700+

People engaged in person

1,200+

Online participants

20+

Community events, most held in
Equity Priority Areas

5

Community-based
organization partners:
TRUST South LA, CCNO,
Pacoima Beautiful,
Proyecto Pastoral, LA Walks

How Was Engagement Conducted?

Community Advisory Board (CAB)

The CAB was a key part of the MAP engagement process. The CAB brought together 15 community members with diverse lived experiences to help shape a safer, more equitable, and sustainable transportation system for Los Angeles. Members represented a range of neighborhoods, transportation experiences, identities, ages, languages, and mobility needs.

What We Heard

Mobility Investment
Priorities

1
Transit
2
Shade and Public Space Enhancement
3
Sidewalks and Crosswalks
4
Bike Enhancements

Top Mobility
Challenge

1
Limited infrastructure for walking, biking, and transit
2
Traffic Safety
3
Personal Safety Concerns

Hardest Trips To
Make Without A Car

1
Visiting Friends and Family
2
Traveling to Work and School
3
Grocery Shopping and Errands
4
Medical Appointments
  • “Fixing the sidewalks is very important for those of us who are seniors. And also for them to put roofs at the bus stops because the sun is very strong and sometimes there isn't even anywhere to sit.”

  • “For the bus, the wait times are long and there is almost no shade. Being out here in the heat for 20 or 30 minutes is very difficult.”

  • “They should fix all the sidewalks so one can walk safely. That one can walk with safety and not be falling or tripping.”

  • “There are corners that don't have signs for where pedestrians should cross, and it is difficult because cars pass going south, north, everywhere. One has to wait or walk to where there is a traffic light to be able to cross.”

  • “The frequency of public transportation is an issue. Not all stops have shade or a roof. There are stops where there is only a sign, and people have to wait standing up.”

  • “When I'm walking, my main concern is the speed of the cars. People drive very fast through the residential streets and they don't always stop at the signs. It makes me feel unsafe, especially when crossing the street.”

Who we heard from

LADOT heard from more than 3,000 Angelenos through online surveys, in-person outreach, mobile engagement activities, story collection, and targeted outreach in Equity Priority Areas.

To better reflect the experiences of communities facing the greatest transportation burdens, LADOT prioritized in-person and community-based engagement. As part of this outreach, 65% of in-person surveys and 90% of story collection interviews were completed in Spanish.

Number of Responses by Focus Populations

Women and Gender Minorities

Online: 366 (51%)

In-Person: 620 (62%)

Low-Income Households

Online (Under $60k): 218 (27%)

In-Person (Under $50k): 207 (77%)

*does not include MoBe activity

Black, Indigenous, Person of Color (BIPOC)

Online: 379 (40%)

In-Person: 782 (85%)

Young People (Under 29)

Online: 263 (23%)

In-Person: 44 (15%)

*does not include MoBe activity

Transit Rider, Cyclist, or Pedestrian

Online: 937 (77%)

In-Person: 379 (86%)

*does not include MoBe activity

Unhoused Individuals

Online: 5 (1%)

In-Person: 29 (3%)

Senior (60+)

Online: 218 (19%)

In-Person: 76 (26%)

*does not include MoBe activity

How Community Input Shapes the
Mobility Action Plan

Community input helps confirm what matters most when the City makes transportation decisions. The Mobility Action Plan’s guiding principles were developed earlier in the process with input from the Community Advisory Board and Technical Advisory Committee. Phase 1 engagement helped confirm that these values continue to reflect what Angelenos need, including safer streets, more equitable investment, better access, stronger connections, healthier communities, transparency, and responsible use of public resources.

Guiding Principles

Focuses on safe, comfortable, and well-maintained streets and transportation options for people of all ages, genders, abilities, and immigration status.

Centers investments in communities that have experienced historic disinvestment and barriers to mobility.

Supports transportation infrastructure and services that work for people of all ages, languages, and abilities.

Builds better walking, biking, rolling, and transit connections to jobs, schools, services, family, friends, and everyday destinations.

Supports cleaner, healthier, and more climate-resilient communities through sustainable transportation investments.

Supports clearer public information, better coordination across agencies, and meaningful community participation.

Helps the City make coordinated, data-informed investment decisions that preserve public assets and deliver long-term community benefits.

Project Types

Community input points to the kinds of improvements Angelenos want to see.

Residents highlighted the need for safer crossings, sidewalk repairs, bus lanes, bike lanes, shade, lighting, and more comfortable places to walk, bike, roll, and wait for transit. This feedback helps LADOT identify the improvements that should be reflected in the Mobility Action Plan.

Explore Future Investments

Prioritization

Community input helps the City compare projects more consistently.

The Mobility Action Plan evaluates projects based on safety, connectivity, equity, and mobility benefits. Community feedback helps confirm that these priorities reflect real transportation challenges, including unsafe streets, network gaps, and barriers faced by communities with greater transportation burdens.

5-Year Plan + 20-Year Transportation Strategy

Community input helps guide what can move forward sooner and what should be planned for later.

The Mobility Action Plan includes a 5-Year Plan for near-term mobility investments and a 20-Year Transportation Strategy for long-term corridor improvements. Public feedback helps shape both immediate priorities and future project development and funding efforts.

Program, Policy + Process Recommendations

Community input also highlights needs beyond construction.

Some transportation challenges cannot be solved by capital projects alone. Maintenance, cleanliness, affordability, operations, coordination, and long-term funding may require programs, partnerships, policy changes, or improved City processes. Community feedback helps identify these broader recommendations.